Customer Relations

Beginning as a part-time rep during a wave of growth for Playback Now in 1989, Micki Keys has been through many career transitions through the years. But she’s always kept an eye on the one thing that never changes: Great Service = Great Customer Care! Micki’s motto: “Every Person Matters,” helps her remember to smile, listen carefully and go the extra mile because she understands the value of every customer. A rare native Georgian, Micki has been married to her husband, Ken, for 41 years. Together they have 3 married children, plus 3 grandchildren and counting! When she’s not handling the tasks nobody else wants to handle, Micki enjoys walking, reading and spending time with family.

Contact & Social

  • 770-447-0616

Responsibilities

Customer/Client Relations 60%
Orders/Technical Support 20%
Reports, Invoicing, Team Support 20%